In March 2020 we invited a group of information security experts from UK organisations in verticals including banking, telecoms, government, fintech and customer loyalty to tell us their data and information management challenges around organisational data, particularly their companies’ understanding of what data actually is, or what it should be used for.
What we learnt is that organisations can find it hard to see the strategic value of data when the conversation is dominated by privacy and security – it’s still about risk, and that’s where the budget comes from.
Many organisations don’t know what to do with data because they don’t know what questions to ask to get the answers they need – they don’t even realise it could be an asset.
This is part of the issue that causes such a headache for businesses trying to balance the data value / risk equation. On the one hand there’s the CISO, whose objective it is to lock down and secure the organisation from threats. While at the same time the CIO may be trying to make data available in order to deliver new ways to uncover business value or deliver digital transformation. And the DPO is trying to put in place policies that protect data.
In this webinar we share what our group of information security experts told us about how to deal with this conflict around securing, protecting and using data. There’ll be actionable suggestions, best practice and things to think about.